How to Pass PEGAPCDC87V1 Certified Pega Decisioning Consultant (PCDC) 87V1 Exam?

The Certified Pega Decisioning Consultant (PCDC) certification is aimed at professionals who design and develop Pega Customer Decision Hub solutions. This certification confirms your skills in using Next-Best-Action Designer, Decision Strategies, and Predictive Analytics within Pega's comprehensive framework.

Understand PEGAPCDC87V1 Exam Overview

The PEGAPCDC87V1 exam comprises 60 questions, spanning multiple-choice, scenario-based, and drag-and-drop formats. Candidates are given 1 hour and 30 minutes to complete the test, with a passing score set at 70%. The exam is available in English and French.

PEGAPCDC87V1 Exam Topics

To successfully pass the PEGAPCDC87V1 exam, it is crucial to understand the key topics and their respective weightage:

Next-Best-Action Concepts (9%)

Understanding one-to-one customer engagement.

Optimizing customer value in contact centers.

Essentials of always-on outbound marketing.

Defining the starting population for engagement.

Actions and Treatments (14%)

Defining and managing customer actions.

Presenting a single offer on the web.

Defining actions for outbound campaigns.

Engagement Policies (11%)

Defining customer engagement policies.

Creating comprehensive engagement strategies.

Contact Policy and Volume Constraints (12%)

Avoiding overexposure of actions.

Managing outbound action volume constraints.

AI and Arbitration (9%)

Understanding action arbitration.

Utilizing AI for action prioritization.

Leveraging business levers to prioritize actions.

Channels (11%)

Implementing real-time containers.

Creating and managing real-time containers.

Sending offer emails.

Sharing action details with third-party distributors.

Decision Strategies (26%)

Creating and understanding decision strategies.

Using customer credit scores to create engagement strategies.

Developing eligibility rules based on customer risk segments.

Business Agility for 1:1 Customer Engagement (9%)

Embracing agility in customer engagement projects.

Understanding the change management process.

Building an effective business operations team.

Managing the life cycle of a change request.

Differentiating change request types.

Launching new web offers.

Updating existing actions.

Implementing business changes through revision management.

Preparing for the PEGAPCDC87V1 Exam

Preparation for the PEGAPCDC87V1 exam requires a thorough understanding of the outlined topics. Here are some steps to guide your study process:

Understand the Exam Structure

Familiarize yourself with the format of the exam, including the types of questions you will encounter.

Review the Official Study Guide

Pega provides a comprehensive study guide for the PCDC certification, covering all exam topics.

Take Advantage of Pega's Training Resources

Enroll in Pega's training courses and webinars focused on Customer Decision Hub solutions.

Practice with Sample Questions

Work through sample questions and past exam papers to gauge your understanding and identify areas for improvement.

Join Study Groups and Forums

Engage with other professionals preparing for the exam to share insights and resources.

Hands-On Experience

Gain practical experience by working on real-world projects involving Pega Customer Decision Hub.

Practice Pegasystems PEGAPCDC87V1 Exam Questions

Practicing Pegasystems PEGAPCDC87V1 exam questions is an essential part of your preparation strategy. These questions are designed to mimic the format and difficulty of the actual exam, providing you with a realistic understanding of what to expect. By regularly working through practice questions, you can identify your strengths and weaknesses, allowing you to focus your study efforts more effectively. Additionally, PEGAPCDC87V1 practice questions can help you become more comfortable with the exam's timing and pressure, ensuring that you can manage your time efficiently during the test.

The PEGAPCDC87V1 Certified Pega Decisioning Consultant exam is a significant step towards validating your skills in designing and developing Pega Customer Decision Hub solutions. By understanding the exam structure, focusing on key topics, and utilizing available resources, you can effectively prepare for and pass the exam, paving the way for advanced career opportunities in the field of decisioning and predictive analytics.